Refund & Cancellation Policy
Last Updated: June 2026
Thank you for choosing Power PH, an official educational initiative of M/S DK Services. Please read our refund, trial, and cancellation policies carefully before enrolling in our programs or purchasing our digital materials.
Our services feature a dedicated 3 to 4 Days Free Trial Period for users to evaluate our platform, digital eBooks, and National Merit Prize Scholarship modules.
1. Free Trial & Cancellation Policy
- Users are fully eligible to cancel their subscription or enrollment at any point within the first 3 to 4 days of their initial registration (Free Trial Period).
- If a cancellation request is formally submitted before the trial period expires, no further billing will occur, and any temporary authorization holds or advance payments associated with that registration will be fully reversed.
2. Strict Non-Refundable Post-Trial Policy
- Digital Products & eBooks: Once the 3 to 4 days trial period expires, the access to our full digital contents, downloadable eBooks, and exam resources becomes permanent. Therefore, all charges become entirely NON-REFUNDABLE and non-cancellable.
- Scholarship Programs: Fees collected after the trial period are immediately designated for examination coordination, administrative setup, and merit processing for the National Merit Prize. No refunds will be issued under any circumstances after the trial window closes.
3. Duplicate or Failed Transactions
- In the event of a technical issue where a payment gateway partner (such as PhonePe) processes a duplicate transaction or debits your account erroneously, the duplicate amount will be automatically credited back to your original payment source within 5 to 7 working days.
- For unresolved payment gateway failures, please contact our support desk at dk44business@gmail.com with valid transaction receipts.
4. Contact Support
For any trial cancellations or billing queries, please drop an email to dk44business@gmail.com or call us at +91 7970711754.